Privacy Policy

This Privacy Policy explains how Artify (“Artify”, “we”, “us”) collects, uses, discloses, and protects information when you visit our website, create an account, upload photos, and purchase personalized AI-generated pet artwork (the “Services”).

If you have questions or want to exercise privacy rights, contact us at christian@artifypets.com.

The information we collect depends on how you use the Services. This may include:

• Account and contact data such as your name, email address, and order-related communications.
• Order and payment data such as items purchased, billing/shipping details, and transaction metadata. Payment card details are processed by our payment provider (Stripe) and are not stored by us.
• User content such as photos you upload and information you provide to create your artwork (for example, preferences or notes).
• Usage and device data such as IP address, browser type, pages viewed, and interactions with the Services (collected via cookies and similar technologies).

We use information to provide, maintain, and improve the Services, including to:

• Generate your requested artwork and deliver previews/files.
• Process orders, payments, and fulfill print shipments.
• Provide customer support, including responding to inquiries and resolving issues.
• Protect the Services by detecting, preventing, and addressing fraud, abuse, and security incidents.
• Understand how people use the Services so we can improve features, performance, and user experience.

We may share information with:

• Service providers that help us run the Services (for example, hosting, databases, file storage, analytics, and customer support tooling).
• Payment processing providers to process payments and prevent fraud.
• Infrastructure/data providers to support authentication, database, and storage functions.
• AI processing providers to generate your artwork using the inputs you provide.
• Legal and safety recipients when we believe disclosure is required by law or necessary to protect rights, safety, and security.

We do not sell your personal information.

We use cookies and similar technologies to operate the Services (for example, to keep you signed in), remember preferences, and understand usage. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.

We take reasonable measures designed to protect information from unauthorized access, loss, misuse, alteration, or destruction. No security system is perfect, and we cannot guarantee absolute security.

Depending on where you live, you may have rights related to your personal information, such as accessing, correcting, deleting, or objecting to certain processing. To submit a request, contact us at christian@artifypets.com.

The Services are not directed to children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Your continued use of the Services after changes become effective means you accept the updated policy.